• Business Licensing
  • Online Access to Business forms
  • Business Support

Business Licensing

Any person wishing to trade in Gibraltar, be it wholesale or retail, or to provide a service in Gibraltar must hold a valid business licence (unless the relevant business is regulated by another enactment). Find out more about the Business Licencing Authority and download copies of the licence application forms.

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Online Access to Business forms

All forms and applications relating to the licensing and registration requirements of your business with various Government departments can now be downloaded for free from our website. This includes forms for the Department of Employment, Income Tax Office, Development and Planning Commission, HM Customs and the OFT. Just visit the Business Support section.

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Business Support

The Business Support team’s aim is to assist entrepreneurs with the process of establishing their new businesses in Gibraltar. We can provide guidance about your business’s licensing and registration requirements with the OFT and other HM Government of Gibraltar Departments.

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Cookies & Terms and Conditions

 

©Office of Fair Trading copyright 2015 and licence

You may use and re-use the information featured on this website (except for our logos) free of charge under the terms of this open licence.

Use of copyright material made available under this licence (the ‘Information’) indicates your acceptance of the terms and conditions below.

The Office of Fair Trading grants you a worldwide, royalty-free, perpetual, non-exclusive licence to use the Information subject to the conditions below.

You may:

• copy, reproduce, publish, distribute and transmit the Information;
• amend and adapt the Information;
• commercially exploit the Information; and
• use the Information for personal or non-commercial public use.

Where you do any of the above, you must:

• ensure that the reproduced materials are copies of the originals;
• acknowledge the source of the Information;
• not present the Information as an official version;
• not present the Information as having been produced in affiliation with or the endorsement of the Office of Fair Trading.

Non warranty

The Office of Fair Trading strives to maintain the accuracy of the information on this website, however, the Information is licensed ‘as is’ and the Office of Fair Trading excludes all representations, warranties, obligations and liabilities in relation to the Information to the maximum extent permitted by law.

The Office of Fair Trading is not liable for any errors or omissions in the Information and shall not be liable for any loss, injury or damage of any kind caused by its use. The Office of Fair Trading does not guarantee the continued supply of the Information.

The Information is intended for general guidance and is not legal advice.

Governing Law

This licence is governed by the laws of Gibraltar.

Definitions

In this licence, the terms below have the following meanings:

‘Use’

means doing any act which is restricted by copyright, whether in the original medium or in any other medium, and includes without limitation distributing, copying, adapting, modifying as may be technically necessary to use it in a different mode or format.

‘You’

means the natural or legal person, or body of persons corporate or incorporate, acquiring rights under this licence.

Queries

Any enquiries regarding the use and re-use of this information resource should be sent to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Privacy statement

We ensure that the information that you provide to us is not shared and that the privacy of our website users is properly guarded.

Queries

If you send an enquiry by email to a specific contact at the Office of Fair Trading it might not be possible for us to provide the information requested directly. In such circumstances we may pass your enquiry to another government department so they can respond.

 

Cookies

We want to make the services provided by this website easy, useful and reliable. To make this website work properly, we may sometimes place small amounts of information, called cookies, on your device.

What are cookies?

Cookies are small text files created when you visit a website. They are stored in the cookie directory of your hard drive and enable the website to remember your actions and preferences over a period of time.

How we use cookies

Our website may use cookies to remember your display preferences (such as font size), measuring website visitor numbers to ensure there is enough capacity and analysing anonymous data to assist us in understanding how users interact with the Office of Fair Trading; allowing us to improve user experience. Enabling cookies is not essential for operating our website but it will provide you with a better browsing experience. You can delete or block cookies, but some features of our website may not work as intended if you do. 

Controlling cookies

You can manage cookies by controlling them or deleting them, most browsers allow you to prevent cookies from being placed, however, you may have to manually adjust your preferences each time you visit our website. You can learn further and obtain more information and details on www.aboutcookies.org.

Feedback

If you have any questions or feedback, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

About us

The Office of Fair Trading (OFT) is a statutory regulator set up by Her Majesty’s Government of Gibraltar to protect the interests of consumers in Gibraltar and to ensure a fair market is maintained. The OFT's mission is to ensure that markets work well for consumers by encouraging businesses to comply with consumer law and to improve their trading practices. This is achieved by issuing information and educational guidance, undertaking efficient licensing and regulatory work and prohibiting unfair practices.

The OFT’s legal framework is enshrined within the Fair Trade Act 2015 and its subsidiary legislation.

Fair Trading Act 2015

 

The OFT Commission

The Office of Fair Trading Commission plays an enforcement role as the quasi-judicial body of the OFT. Its purpose is to ensure a level playing field between businesses for the ultimate benefit of consumers and the local economy.

The OFT may refer matters to the Commission following the receipt of complaints or its own investigations. The Commission does not initiate inquiries independently; all of its work is undertaken following references to it by the OFT. Upon receipt and consideration of a reference the Commission may, if it considers a business is causing significant consumer harm, issue an enforcement order requiring the business to refrain the offending course of action or to remedy it.

The OFT Commission must consist of a Chairman and no fewer than four other members, appointed by the Minister. Members are appointed where it appears to the Minister that they have appropriate experience and knowledge of consumer law and practice. For the purposes of any proceedings before it the Commission shall consist of a Chairman and a minimum of two other members.

 

Contact us

About us

The OFT is a statutory regulator set up by Her Majesty’s Government of Gibraltar to protect the interests of consumers in Gibraltar and to ensure a fair market is maintained.

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