Get in contact


For general queries:



For business licensing queries:


For consumer protection queries and complaints against a business:


For anti-money laundering queries:


For business support queries:

Visit our offices


Office of Fair Trading
Suite 975, Europort
GX11 1AA


Opening hours:
08:30 to 14:00

Complaints against the OFT

The OFT is committed to providing the best possible service to the public. If you feel that the OFT has failed to provide you with a good service however you are entitled to make a formal complaint using our complaints procedure.

If after following this process you are unsatisfied with the OFT's response you may submit a complaint to the Public Services Ombudsman.

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